TERM & CONDITIONS

(Last updated: February 13, 2019)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://crafton-atelier.com website (the “Service”) operated by Crafton atelier (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Ordering & Payment

Your order is an offer to buy from us. Once you place an order, we will send you an email to confirm that we have received your order. Subsequently, we will send another email to confirm that your order has been fulfilled and dispatched. A binding agreement between you and us will come into force when we email you to confirm that your order has been fulfilled and dispatched. Until then, we may decline to supply the goods to you without giving any reason. If we take payment and subsequently fail to dispatch the goods for any reason, we will refund you in full.
 
You accept the accuracy of any orders placed with us. It is your responsibility to check our confirmation of receipt of order to ensure that the order is accurate.
 
At the time you place an order, you must authorize payment. We may take payment from you at any time between you placing the order and us dispatching the goods.
 
Your credit/debit card details will be encrypted by us or our partners to minimize the possibility of unauthorized access or disclosure.

Catalogue & Website

Prices and specifications quoted in our catalogue and website are subject to change at any time, for any reason. We will not be obliged to supply goods at the price and specification set out in our catalogue and website.
 
Please note that all descriptions, specifications, drawings, photos, and details of weights and dimensions included in our materials are approximate only.
 
All images, product data remain the property of Crafton Atelier and cannot be used without our expressed written permission.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
 
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
 

Contact Us

If you have any questions about these Terms, please contact us.

PRivacy policy

The security and privacy of your personal data are of utmost importance to us. We are dedicated to safeguarding your information.
 
We utilize your data to enhance and personalize our services. However, we also utilize your data for direct marketing purposes.
 
Rest assured, we do not gather any financial data from you, and under no circumstances will we sell your data to any third parties.
 

WHAT DATA DO WE COLLECT FROM YOU

– Email
– Your name
– Address
– Telephone number
 
Rest assured, we do not gather any financial data from you, and under no circumstances will we sell your data to any third parties.
 

HOW WE USE YOUR DATA

Sale and Customer Service: We utilize your information to fulfill your orders and provide exceptional customer service.
 
Marketing: Your information is employed for marketing purposes, including updates on our latest products and promotional offers.
 

HOW LONG WE RETAIN YOUR DATA

We will retain your Personal Data only for as long as necessary to fulfill our purposes. This includes compliance with legal obligations, dispute resolution, and enforcement of our legal agreements and policies.
 
Should you have any questions or concerns regarding our Privacy Policy, please contact us via email at [email protected].