Delivery
Our primary 2 delivery options is Airmail and Surface.
-Airmail
Airmail is sent by plane
“Shipping time is 15 to 20 days.”
-EMS Airmail
Shipping by express Airmail
“Shipping time is 10 to 15 days.”
-Surface
Surface mail is a much cheaper option than Air mail , which is shipped in shipping containers
“Shipping time is at least 8 weeks. “
Please, choose your options
Airmail and Surface is registered and can be tracked online through the Thai Post website via this link
EXCHANGES AND RETURNS PRODUCT
-All goods are covered by “100% Money Back Guarantee”(excluding postage and handling charges). If for any reason you are not completely satisfied with any product, please return it via registered post Within fourteen (14) days from receipt of the order, the Customer may request Crafton Atelier return or exchange a product . The Product must be returned within one (1) week after the Return validation and send it with original packaging, in its original condition, new, unused
to the following address:
Crafton Atelier
767 soi Ladprow 107 Klongjan ,Bangkapi Bangkok 10240
Tel. +66629829992
The return shipping costs are the Customer charge unless Crafton Atelier delivered a damaged or different product from the item ordered