Delivery
We offer two primary delivery options: Airmail and Surface.
-Airmail:
Airmail is dispatched via plane. Shipping time is estimated to be 15 to 20 days.
EMS Airmail:
Express Airmail with an estimated shipping time of 10 to 15 days.
-Surface:
Surface mail, shipped in shipping containers, is a more economical option. Shipping time is a minimum of 8 weeks.
Please select your preferred shipping option.
Both Airmail and Surface are registered and can be tracked online via the Thai Post website using this link.
EXCHANGES AND RETURNS PRODUCT
All goods are covered by our “100% Money Back Guarantee” (excluding postage and handling charges). If, for any reason, you are not entirely satisfied with any product, please return it via registered post within fourteen (14) days of receipt. Customers may request a return or exchange from
Crafton Atelier. The product must be returned within one (1) week after the return validation, sent in its original packaging, in new, unused condition to the following address:
767 Soi Ladprow 107 Klongjan, Bangkapi Bangkok 10240
Tel. +66629829992
Customers are responsible for return shipping costs unless Crafton Atelier delivered a damaged or incorrect product.